WPX Hosting is a managed WordPress hosting service that has been gaining popularity among website owners in recent years. WPX Hosting offers fast global server infrastructure, free SSL certificates, live chat support, and free CDN. WPX Hosting is known for its superior webpage loading speeds and 24/7/365 expert support.

WPX Hosting Overview

WPX Hosting is a web hosting company that provides WordPress hosting services. The company was founded in 2013 by Terry Kyle, who has over two decades of experience in the web hosting industry. WPX Hosting is headquartered in Sofia, Bulgaria, and has data centers located in three countries for shared hosting, and WordPress managed servers in 37 locations.

Company History

WPX Hosting was founded in 2013 by Terry Kyle, who has a background in software engineering and web hosting. The company started as a small web hosting provider but has since grown to become a major player in the WordPress hosting industry. WPX Hosting has won several awards for its exceptional customer support and training, including the Best Web Hosting Award from PCMag in 2022.

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Hosting Services Offered

WPX Hosting offers a range of WordPress hosting services, including shared hosting, managed WordPress hosting, and dedicated hosting. The company’s shared hosting plans are designed for small to medium-sized websites and offer a range of features, including unlimited bandwidth, free SSL certificates, and daily backups. WPX Hosting’s managed WordPress hosting plans are designed for larger websites and offer features such as automatic updates, staging areas, and advanced security levels. The company’s dedicated hosting plans are designed for high-traffic websites and offer features such as dedicated resources, custom configurations, and 24/7 support.

WPX Hosting is known for its exceptional customer support, which is available 24/7 via live chat and email. The company also offers a range of training resources, including video tutorials and a knowledge base, to help customers get the most out of their hosting experience. Additionally, WPX Hosting offers a 30-day money-back guarantee, so customers can try out the service risk-free.

Performance and Reliability

WPX is known for its excellent performance and reliability. This section will cover some of the factors that contribute to WPX’s reputation in these areas.

Server Speed Tests

WPX has consistently performed well in speed tests. In a test conducted by Cybernews, WPX Hosting’s average response time was 0.45 seconds, which is faster than the industry average of 0.75 seconds. WPX Hosting also performed well in a test conducted by Design Bombs, where it scored an A+ in speed and load time.

Uptime Guarantees

WPX offers a 99.95% uptime guarantee, which is higher than the industry average of 99.90%. This means that WPX Hosting guarantees that your website will be up and running for at least 99.95% of the time. In case of any downtime, WPX Hosting promises to compensate you by giving you a free month of hosting for every hour of downtime.

In addition to its uptime guarantee, WPX also has a proactive approach to monitoring its servers. WPX Hosting monitors its servers 24/7 and takes immediate action in case of any issues. This ensures that any issues are resolved quickly, minimizing downtime.

Overall, WPX Hosting’s performance and reliability are top-notch. With fast server speeds and an excellent uptime guarantee, WPX Hosting is a great choice for anyone looking for a reliable hosting provider.

Customer Support and Service

Support Channels

WPX provides 24/7 customer support through various channels, including live chat, email, and phone. Live chat support is available on their website and is the most popular way to get in touch with their support team. The support team is highly responsive and knowledgeable, providing quick and accurate solutions to customer queries.

The email support is also fast and reliable, with most queries being answered within a few hours. WPX Hosting also provides a toll-free phone number for customers in the US and UK, making it easy for customers to get in touch with their support team.

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Customer Satisfaction

WPX Hosting has a reputation for providing excellent customer service and support. According to Trustpilot, WPX Hosting has a 4.9-star rating out of 5, with customers praising their quick response times, knowledgeable support team, and helpful solutions.

Customers also appreciate the fact that WPX Hosting provides a personal touch to their support, with customers often receiving personalized responses to their queries. WPX Hosting has also been praised for its proactive approach to support, with the support team often reaching out to customers to offer assistance before they even ask for it.

In summary, WPX provides top-notch customer support through various channels, with a highly responsive and knowledgeable support team. Their commitment to providing personalized and proactive support has earned them a stellar reputation among their customers.

Pricing and Plans

WPX offers Hosting three different plans: Business, Professional, and Elite.

Plan Comparison

The Business plan is the cheapest option, starting at $20.83 per month. It allows users to host up to five websites and provides 10 GB of storage. The Professional plan costs $41.58 per month and includes hosting for up to 15 websites and 20 GB of storage. The Elite plan is the most expensive at $83.25 per month and provides hosting for up to 35 websites and 40 GB of storage.

One of the notable features of WPX Hosting is that all plans come with unlimited free site migrations. This means that if a user is switching from another hosting provider to WPX, they can have their sites transferred over for free. Additionally, all plans include free SSL certificates and daily backups.

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Value for Money

While WPX is not the cheapest hosting provider on the market, it does offer a good value for the price. The plans come with a variety of features that are not always included with other hosting providers, such as unlimited free site migrations and daily backups. Additionally, WPX is known for its fast loading speeds, which can be especially important for businesses that rely on their websites for sales and conversions.

Overall, its Hosting’s pricing and plans provide a good balance of features and value for the price.

User Experience

Ease of Use

WPX is known for its user-friendly interface, making it easy for even beginners to use. The sign-up process is straightforward and quick, and once you’re in, you’ll find that the platform is intuitive and easy to navigate.

The dashboard is well-organized and has all the necessary features for managing your website. You can easily access your account information, billing details, and support tickets from the dashboard. Additionally, you can manage your domains, email accounts, and databases with just a few clicks.

Control Panel Navigation

The control panel is well-designed and easy to navigate. It’s based on the popular cPanel, so if you’re familiar with that, you’ll have no trouble navigating WPX Hosting’s control panel.

One of the standout features of its Hosting control panel is the Quick Install option. This allows you to install popular CMS platforms like WordPress, Joomla, and Drupal with just a few clicks. You don’t need any technical expertise to get started with WPX, and the control panel makes it easy to manage your website without any hassle.

Final verdict

In summary, the WPX user experience is top-notch. The platform is easy to use, even for beginners, and the control panel is well-designed and intuitive. With its unique way of Hosting, you can focus on building your website without worrying about the technical details.

Frequently Asked Questions

What are the performance benchmarks for WPX?

WPX is known for its exceptional performance and speed. According to a review by Nerdy Nav, WPX Hosting has an average response time of 320ms and a 99.95% uptime guarantee. These benchmarks make WPX one of the fastest and most reliable hosting providers in the market.

How does WPX Hosting’s customer support compare to other providers?

WPX is renowned for its exceptional customer support. They offer 24/7 live chat support, which is considered one of the best in the industry. According to a review on Trustpilot, WPX Hosting’s support team is incredibly responsive and knowledgeable, making it easy for customers to get their issues resolved quickly.

What pricing plans does WPX Hosting offer and what features are included?

WPX offers three different pricing plans: Business, Professional, and Elite. The Business plan starts at $20.83 per month and includes 5 websites, 10GB storage, and 100GB bandwidth. The Professional plan starts at $41.58 per month and includes 15 websites, 20GB storage, and 200GB bandwidth. The Elite plan starts at $83.25 per month and includes 35 websites, 40GB of storage, and unlimited bandwidth. All plans come with free SSL certificates, free site migrations, and 24/7 customer support.

How does WPX Hosting handle website migrations and what is the process?

WPX Hosting offers free website migrations for all new customers. The migration process is handled by WPX Hosting’s expert support team, who will transfer your website to their servers with minimal downtime. According to a review on HomeWorkingClub.com, the migration process is smooth and hassle-free, and the support team is always available to assist with any issues that may arise.

What security measures does WPX implement to protect websites?

WPX takes website security very seriously. They implement a wide range of security measures, including enterprise-level DDoS protection, malware scanning and removal, and custom web application firewall rules. According to a review, WPX Hosting’s security measures are top-notch and provide customers with peace of mind knowing that their websites are protected from cyber threats.

Can you describe the backup solutions provided by WPX Hosting?

WPX provides daily automatic backups for all websites hosted on their servers. Backups are stored for 28 days and can be easily restored with a single click. WPX Hosting also offers on-demand backups, which can be created at any time by the customer. According to a review, WPX Hosting’s backup solutions are reliable and easy to use, making it simple for customers to restore their websites in the event of data loss or corruption.